Frequently Asked Question's
Why haven't I received my proof?
All proofs are sent from firstname.lastname@example.org email address within 24-48 hours of your placed order. Please make sure to check your Spam folder. Sometimes your server does not allow our email address thru.
Why haven't I received my order?
There could be two possible reasons:
1. We haven't received an 'ok' on a proof from you.
2. E.Madison Party Creationz is based in Michigan and we use the USPS as our shipping carrier. Sometimes it can take up to a week for an item to reach you especially if you live in California, Texas or Florida.
I live in Canada. Why can't I place an order?
Currently, E.Madison Party Creationz only ships within the U.S. If you live outside the US, please email us to see if we can help you with an order.